Scottish Power has been slammed for bringing “gridlock” to Dumfries Town Centre.
Over the weekend a fault in a power supply caused a black out in traffic lights at the Glasgow Street/Galloway Street junction. On Monday Scottish Power carried out repairs to the power supply and set up temporary traffic lights.
However, despite carrying out the repair at the beginning of the week, the company did not programme work to remove the temporary traffic lights and reinstate the normal lights until Thursday – days after the power supply fault had been repaired.
The temporary lights caused traffic chaos in the town, bringing parts of the town centre to a standstill during peak times. The council issued a Section 125 notice under the New Roads and Street Works Act against the company for failing to complete the work in a reasonable time.
Councillor Colin Smyth, Chair of the Council’s Economy, Environment and Infrastructure Committee said, “People understand that faults happen and repairing power supplies linked to traffic lights will cause some delay. However, I am absolutely furious that the company did not re-connect the permanent traffic lights as soon as the fault to the power supply was repaired. The temporary lights aren’t connected in any way to the rest of the town’s lights so were totally out of synch, causing horrendous delays. The fact we then sadly had an accident on the by pass , closing part of that road, forced even more traffic through the town centre, and we had gridlock. I had complaints from residents who took an hour to get from the Edinburgh Road to Glasgow Road through the town centre, just because Scottish Power didn’t bother to reinstate the traffic lights when they had finished their repairs. I’m pleased the council has taken the action to issue a notice to the company because this is totally unacceptable. I will be writing to the company to seek an assurance that in future if any repairs are needed we don’t have these types of delays in completing the work”.